Substantial Web Disruption Affects Numerous Online Platforms and Applications

A widespread online failure has disrupted numerous sites and apps globally, with users reporting problems getting online following issues at Amazon’s web hosting system.

The affected platforms comprise the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, as well as several Amazon-managed platforms including its main retail site and the Ring security doorbell company.

Across the United Kingdom, the financial institution Lloyds was affected along with its branches Halifax and the Scottish bank, while there were also reports of difficulties reaching the HMRC online portal on Monday morning. Additionally in Britain, multiple Ring customers took to social media to state their home gadgets were failing.

Just within Britain, notifications of disruptions on particular apps totaled the many thousands for each app.

Officials confirmed that the outage originated in the Atlantic coast of the US at Amazon Web Services, a section that supplies crucial web infrastructure for numerous businesses, who utilize capacity on Amazon servers. The cloud platform is the most extensive online services platform.

Shortly after late night (PDT) in the United States (morning UK time), the company announced “higher problem frequencies and slowdowns” for AWS services in a area on the east coast of the United States. The ripple effect seemed to affect services globally, and the problem monitoring service showing problems with the corresponding services in different parts of the world.

Cisco’s Thousand Eyes, a platform that reports on internet outages, additionally noted a increase in issues on Monday morning, with many of them found in the state of Virginia, the region of the eastern US data center where AWS said the problems started.